Shipping & Care

Everything you need to know about receiving and preserving your Elara Bond jewellery — so every piece stays as brilliant as the day it arrived.

Shipping

Free Shipping

Complimentary worldwide delivery on every order.

Order Tracking

A tracking number is emailed once your order ships.

Secure Packaging

Every piece is carefully wrapped for safe delivery.

Stop Estimated Delivery Cost
United States 10 – 18 business days Free
Canada 12 – 20 business days Free
Europe & United Kingdom 15 – 25 business days Free
Asia-Pacific 8 – 15 business days Free
Australia & New Zealand 12 – 20 business days Free
Rest of World 15 – 30 business days Free

Processing time: Orders are processed within 1 – 5 business days. During peak seasons, processing may take an additional 2 – 3 days. Delivery estimates begin after processing is complete.


Jewellery Care

A little care goes a long way. Follow these steps to keep your 925 sterling silver pieces looking flawless.

  1. Put jewellery on last. Apply perfume, hairspray, lotion, and sunscreen before wearing your pieces. Chemicals can dull the finish and cloud gemstones.
  2. Remove before water exposure. Take off your jewellery before showering, swimming, or washing dishes. Prolonged moisture accelerates tarnish on sterling silver.
  3. Clean gently after each wear. Wipe with a soft, lint-free cloth to remove oils. For a deeper clean, use a silver polishing cloth or mild soap with lukewarm water, then pat dry.
  4. Store with care. Keep each piece in a soft pouch or lined jewellery box, separated from other items. A cool, dry location away from direct sunlight is ideal.
  5. Add a silica packet. A small silica-gel sachet inside your storage absorbs moisture and slows tarnishing — a simple trick that makes a big difference.

Do's & Don'ts

Do

  • Store each piece individually
  • Wipe down after every wear
  • Put jewellery on as a finishing touch
  • Use a silver polishing cloth periodically
  • Keep in a cool, dry place

Don't

  • Wear while swimming or bathing
  • Spray perfume directly on jewellery
  • Sleep or exercise in your pieces
  • Use harsh chemical cleaners
  • Leave in direct sunlight or humidity